Narrative accounts of primary care practitioners in a time of COVID-19 A research collaboration between the University of Birmingham and the University of Aberdeen, supported by the Health Foundation

  • A research collaboration is capturing the real-time stories of primary care professionals during the COVID-19 crisis.
  • The research aims to explore the experiences of primary care professionals and examine the effects of changes made to primary care teams.

In response to the COVID-19 crisis, rapid and wide-ranging changes have been made to general practice and primary care teams, and their ways of working.

Professor Judith Smith at the University of Birmingham and Professor Louise Locock at the University of Aberdeen are leading a project, with support from the Policy team at the Health Foundation, to capture the real-time stories of GPs, practice nurses and managers at this time of COVID-19. Participants have been recording and sharing their reflections on a regular basis and these narratives will examine the wider effects of changes within primary care teams.

The overall aim of the research is to explore how it is for these primary care professionals to be at work during a pandemic, what is satisfying about the job and also the challenges and frustrations that face this workforce. Once the main active phase of the pandemic is over, in-depth interviews will be conducted with our respondents to capture their overall reflections on the experiences of being a primary care practitioner during the COVID-19 crisis.

Contact details

Please contact Emily Burn ( for further information about the project.

Further reading

Newsletter feature

Responding to the COVID-19 pandemic as a Director of Public Health

26 June 2020
Newsletter feature

Discussing the impact of COVID-19 on communities, how test and trace is working in Salford, and how...


COVID-19 policy tracker 2020


A timeline of the national policy and health system responses to COVID-19 in England in 2020.


Understanding primary care networks

July 2019

This briefing helps to explain what the implementation of primary care networks (PCNs) will mean for...

You might also like...


NHS Test and Trace performance tracker


Our analysis on the performance of NHS Test and Trace from 1 October 2020 to 5 May 2021.

Press release

Government needs to address long-standing underinvestment as NHS backlog grows

Press release

Health Foundation response to the publication of NHS England's monthly performance statistics.


COVID-19 recovery: opportunities for building a relational approach to quality improvement


Public health specialty registrar Dr Esther Kwong reflects on her personal experience of using...

Kjell-bubble-diagramArtboard 101 copy

Get social

This week's @ONS data indicate that #YoungPeople have been among the hardest hit by the economic fallout of the pan…

Follow us on Twitter
Kjell-bubble-diagramArtboard 101

Work with us

We look for talented and passionate individuals as everyone at the Health Foundation has an important role to play.

View current vacancies
Artboard 101 copy 2

The Q community

Q is an initiative connecting people with improvement expertise across the UK.

Find out more